Medical Records Requests SmartCare Urgent Care Clinic | Emory Healthcare Network

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Medical Records Requests

We maintain patient medical records in accordance with statutory requirements. If you wish to request records from Smartcare Urgent Care, please follow the instructions below.


Patients will need to fill out a Medical Records Release form (available at the link below or at our clinic). The form should then be emailed to our medical records department (contact information provided below). After we receive your form, it typically takes us two business days to process your request. After this period, please visit our location with your printed form and photo ID to retrieve your records.

Physicians & Medical Facilities

Physicians or medical facilities can send a request through email, fax, or mail with a letterhead. The request typically takes 24 hours to process.

Attorney & Others

Attorneys or parties not listed above can send a request through email, fax, or mail with a letterhead. The request requires a properly executed medical release and prepayment in full. In most instances, records will be ready within two weeks of receiving your prepayment.

Click Here for Medical Records Release Form for Patients

Contact Information

Phone: 678-298-4639
Fax: 404-410-7707

SmartCare Urgent Care Buckhead

SmartCare Urgent Care is a walk-in medical clinic with several convenient centers in and around the metro-Atlanta area. SmartCare centers are open 7 days a week and no appointment is necessary to see a doctor.